December 17, 2019
The Centers for Medicare and Medicaid Services (CMS) published the final summary report of the September 19, 2019 public listening session on the Hospital Quality Star Rating program.
Under the Hospital Quality Star Rating Program, CMS uses data from the Hospital Compare website, to show how well each hospital performed, on average, compared to other hospitals in the U.S. The overall hospital rating ranges from 1 to 5 stars.
Recently questions have been raised on the methodology used to calculate the Star Ratings. In response, CMS implemented changes in February 2019 and is expected to continue making additional changes after the 2020 reporting year. CMS is proposing to make a number of technical changes in how ratings are calculated including how measures are grouped, changes to the methodology of how the data is modeled and changes to the methodology used to assign ratings to a particular hospital.
The purpose of the listening session was for stakeholder to learn about some of the changes and to provide feedback to CMS. Several key themes emerged during the listening session:
Additional information about the program can be found on the Medicare Hospital Compare website.